Building a brand from the ground up
The Helen Penny Brand
I founded and developed a design-led pet lifestyle brand from the ground up. What began as a product idea evolved into a fully realised e-commerce business encompassing product development, branding, photography, marketing and customer experience.
At the heart of the brand was a focus on identifying customer needs and translating them into thoughtful, design-led products. I developed a range of personalised pet portrait cushions, designed as meaningful keepsakes, which also became popular as pet memorial pieces due to their tactile nature.
Alongside this, I created an innovative collection of dog neckties that combined the function of a collar with the comfort of a soft bandana. Designed for everyday wear in the home, they allowed dogs to keep their identification tags attached while offering a more comfortable alternative to traditional collars.
As founder, I led every aspect of the business, from product design and branding to photography, website design and marketing. Through a combination of customer insight, design thinking and visual storytelling, I built a recognised independent brand that generated repeat sales, industry recognition and long-term retail partnerships.
My Role
Founder • Product Development • Brand Strategy • Art Direction • Photography • Packaging Design • E-commerce Design • Marketing Campaigns • Customer Experience
Key Achievements
Sold 6,000+ handmade products, demonstrating strong product-market fit and sustained customer demand.
Etsy Design Awards Finalist (2020 & 2023), recognised for excellence in product design and creativity.
Featured by national media including The Independent, Metro, The Mirror, KISS FM, Design Milk and Home Style Magazine.
Selected for promotional campaigns by Etsy UK, Etsy USA and Not On The High Street.
Secured recurring wholesale partnerships with independent retailers, pet groomers and specialist boutiques.